Contacts / Connections
Communities / Discussions
Library / Resources
General | Top
Q: What is my username/password?
A: Your login credentials are the same username and password that you use to log in to the NAEA website. If you have forgotten your login credentials or need assistance with your login information, please click here
Q: How do I update my contact information?
A: On your profile page, please select the pencil icon next to "Contact Details" in the left column.
Q: How do I control what information is visible in My Profile?
A: Please navigate to your profile page, then select the "My Account" tab and choose "Privacy Settings" from the drop-down menu. This will let you control what information is visible to whom. After you’ve made changes, click the “Save Changes” button at the bottom of the page.
Contacts / Connections | Top
Q: How do I find other members?
A: Click on “Network" in the main navigation bar and choose "Member Directory” in the drop-down menu. The Member Directory lets you search for other users based on:
- First and/or Last Name
- Company Name
- Email Address
Switch to the “Advanced Search” tab to refine your search results by:
- Community Type and/or Community Name
Q: How do I add contacts to my contact list?
A: There are several ways to add contacts. When you perform a search in the Member Directory, you will see an “Add as Contact” button to the right of each person in your search results. Just click this button to send a contact request.
Q: Why should I add contacts to my contact list?
A: Creating this virtual address book makes it easy to send your contacts messages through the community site to stay in touch, ask questions, or even build a referral network. Additionally, when you view another member’s profile, you’ll be able to see any contacts you have in common. You can also choose to let your contacts view certain demographics in your profile that others can't.
Communities / Discussions | Top
Q: What are communities?
A: Communities allow you to participate in discussions and share resources with other members on a particular topic or common demographic. Currently, NAEA has communities for Advocacy, Higher Education, Museum Education, National Art Honor Society, PK-12, Preservice, and Supervision and Administration.
Q: What communities do I already belong to?
A: Go to “Communities” in the main navigation bar. Select “My Communities” in the drop-down menu to view the communities you currently belong to.
Q: How do I join/subscribe to a community and the affiliated discussion group?
A: Click on “Communities” in the main navigation and select “All Communities” in the drop-down menu in order to see a complete list of available communities. Simply click on the blue "Join" button on the right side of the page for the community/communities you wish to join. Then choose a delivery option for how you would like to receive messages for this Discussion: Real Time, Daily Digest, or opt-out of receiving messages.
Q: How can I control the frequency and format of emails I receive?
A: Navigate to your profile and click on the "My Account" tab. Choose "Community Notifications" from the drop-down menu. On that page, there are subscription options: Real Time, Daily Digest, No Email.
For each discussion, you have the following delivery options:
- Real time: Sends an email every time a new message is posted.
- Daily Digest: Sends one email to you each day, consolidating all of the posts from the previous day.
- No Email: Allows you to be part of the group without having emails sent to you. You can still post and read others’ messages by logging into the community site.
Here is a sample Daily Digest:
Q: How do I leave a community or unsubscribe from a discussion?
A: Go to “Communities” in the main navigation bar. Select “My Communities” in the drop-down menu to view the communities you currently belong to. Click on the community you wish to leave. Click on "Settings" to the right of the community name and select "Leave Community" under "Status".
Q: How do I respond to others’ posts?
A: To respond to a discussion post, please navigate to the discussion post and click “Reply to Discussion” to send your message to the entire community. To send a message to the only author of the post, click on the "Reply to Discussion" drop-down menu and select “Reply to Sender”. You can also "Reply to Group" and "Reply to Sender" directly from the Daily Digest emails.
We recommend replying to the sender for simple comments like “me, too” that add little value to the overall discussion; and replying to the entire community when you are sharing knowledge, experience, or resources that others could benefit from.
Q: How do I start a new discussion thread?
A: Go to “Participate" then “Post a Message.” From your Daily Digest email for a particular discussion, you can use the “Post Message” link located at the top of the email.
Q: I’m having trouble viewing the HTML email messages. How do I fix this?
A: If images are not appearing, it is likely that your email client is set to suppress images. This should be something you can change in your security or viewing options.
Q: Can I search for posts across all the communities?
A: Yes, you can enter a keyword in the search bar located in the main navigation.
Q: How do I see a listing of all of the posts to a specific Community?
A: Locate the community you are interested in viewing from the appropriate communities page. Click through the community's landing page, then click on the “Discussions” tab. If you see a post you’re interested in, click the subject line which will take you to the entire thread. “Show Original Message” at the bottom of all of the posts in a thread will display the original message that started that discussion.
Q: Can I edit my post after it has been submitted?
A: Yes, you can edit a post. Go to the post and click on the drop down arrow on the “Reply” button. This will give you the edit option.
Q: Can I see the original post when replying to a discussion?
A: Go to the bottom of the post, click on "Original Message" and the original message will drop down.
Libraries | Top
Q: How do I find resources that may have been uploaded by other members?
A: If you know which library the resource might be located in, find the affiliated community via the All Communities page. Click through the community's landing page, then click on the “Library” tab . If you do not know where the resource might be, enter search terms in the main search box the same way you might enter search terms into Google or another search engine.
Q: Can I search for specific file types?
A: Yes. Enter your desired keyword in the main search box.
Q: How do the libraries get populated?
A: The libraries are populated in two ways:
1. When you include an attachment in a discussion post, the system automatically places it in the affiliated library.
2. You can also upload documents directly to a library by using the “Share a File” link found under “Participate” in the main navigation or "Create New Library Entry" button on any community's library page. Library resources are not required to be associated with a discussion thread.
Q: How do I upload a file?
A: Select the “Share a File” link found under “Participate” in the main navigation or "Create New Library Entry" on any community landing page. Please note that uploading a document is accomplished by completing a few steps, and each step must be completed before you can move on to the next:
- Choose a title for your document, and include a description (optional). Select the library to which you’d like to upload it, and select a folder to which you’d like to upload it (optional). Then, choose an Entry Type (most will be Standard Files, but be cognizant of any copyright licensed material). Once you have completed these steps, please click “Next.”
- Upload your file.
- Select “Next” if you want to further describe your files and/or add tags to your file. Otherwise, please click “Finish” to post your library entry.
Q: What kind of files can I upload?
A: The system supports dozens of file types including hyperlinks, standard files (Word, Excel, PowerPoint), webinars, images, and YouTube videos.
Q: What are the “tags” for?
A: Tags are great way to organize and categorize content on your site. Tags can be applied to blogs, library entries, events, and glossary terms. Tagged items are prioritized in the search results.